Right of withdrawal

Beadsworld Return Policy

In the case of receiving faulty goods or shortages please notify us within 7 days and return the faulty goods within 14 days after the date of receipt. We will send replacements or offer a coupon/credit note for the short / return item(s) which you can use for your next order. Return goods must be in the ORIGINAL PACKAGING and not used, otherwise coupon/credit note cannot be issued. Please ensure that goods are adequately packaged when being returned* Please note. For your protection we recommend that you use a recorded delivery service as we cannot be held responsible for goods not received. Returns are sent at your own expense. Return form must be completed and sent with goods, otherwise we cannot process your return. Please click the link to download and print the Beadsworld Return Form.

Return Address:Unit 28, Laurel, The Heart Shopping Center, Walton on Thames, KT12 1GH